Gaya APA

Nova,firsan, . (2011). Crisis public relations strategi PR menghadapi krisis,mengelola isu,membangun citra,dan reputasi perusahaan (ed.1 cet.1). Hoboken, NJ: OReilly.

Gaya MLA

Nova,firsan, . "Crisis public relations strategi PR menghadapi krisis,mengelola isu,membangun citra,dan reputasi perusahaan". ed.1 cet.1 Hoboken, NJ: OReilly, 2011. Text.