Gaya APA

Fletcher, S. (2005). The art of training and development : competence - based assesment techniques, teknik penilaian berbasis kompetensi . Jakarta: PT. Gramedia Pustaka Utama.

Gaya MLA

Fletcher, Shirley. "The art of training and development : competence - based assesment techniques, teknik penilaian berbasis kompetensi". Jakarta: PT. Gramedia Pustaka Utama, 2005. Text.